North America Webinar | Vantage by ABBYY vs. IQ Bot

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A/P Automation

One of the many areas Deutsche Post DHL Group wanted to automate was invoice processing. However, following an assessment with their solution partner, they felt that the complexity of semi-structured documents coupled with a lack of extensive Intelligent Document Processing (IDP) capabilities within their RPA platform would lead to inefficiencies. Deloitte and UI Path re-engaged the Accounts Payable team and began to prove the value of an IDP solution. Deloitte analyzed the current process and designed the future process prior to implementing a solution that could be scaled and reused. With the increasing sophistication of technology, Deutsche Post DHL Group was able to benefit from an intelligent invoice processing proof of concept, which could be applied to a number of different document types.

Upon successful implementation, DHL started automating the processing of thousands of invoices from 124 different vendors and reported:

Extracted 98.9% of Dutch and English characters correctly
Reduced errors
And increased productivity by using ABBYY’s Intelligent automation solution across several departments which resulted in a 70% increase in efficiency

“…with new products, new components, like natural language processing I believe ABBYY can play a crucial role in our future as well.”

– Stefan Wenzel
VP Center of Digitization at DHL

Patient Records

A Higher Education Medical System reports new cancer cases and treatment in Los Angeles County to the California Cancer Registry. They chose ABBYY to digitize thousands of cancer-related records annually.

24,000

Requests processed in the first 6 months

Customization

Across formats and content types for greater accuracy

Lower Cost

New cancer cases reported each year, now processed with ABBYY

“ABBYY Intelligent Process Automation was the right choice. As we progress, it grows and adapts with us.”

-Moses V.
Computer Services Consultant, CSP

Claims Administration

Leveraging ABBYY’s Intelligent Process Automation portfolio, a multinational insurance broker was able to digitize and streamline correspondence management to increase the efficiency of their workforce and deliver a superior customer experience.

Customer and claims correspondence is now digitized and processed automatically, then routed to the appropriate claims resource.

Claims processing and settlement times have been reduced, and customer satisfaction has greatly increased.

“Accuracy was the main factor in the decision to use ABBYY. In addition, the excellent personal support and high level of commitment from ABBYY employees convinced us: they understood our needs and requirements very well and reacted quickly”

– Dirk B.
Chief Information Officer

Client Onboarding

Intelligent document processing has helped a U.S. government agency overcome challenges associated with COVID-related field office closures by establishing virtual field offices for customers to request certain services that can be provided remotely. For paperwork that customers must still submit as a physical document, the agency has now set up a digital mailroom using intelligent document processing tools from ABBYY, where documents are scanned and classified automatically and then posted to a Salesforce-based virtual field office case management system. This process reduces the touchpoints for employees who no longer need to handle the actual physical documents because customers have uploaded images of them that were then verified by AI.

“AI takes about 30-45 seconds to review each document”

“We’ve gone from 28 minutes per new case to about 10 minutes using AI-driven pre-screening”

Test Your Bot's IQ!

Invoice Automation

Automated, accurate, cost-effective invoice processing across five languages

When PepsiCo’s four largest European entities were still working through a manual accounts payable process, it was time for digital transformation. PepsiCo sought out ABBYY’s Intelligent Process Automation solution as a single, automated solution that supports multiple languages, currencies, SAP integration, and scalability.

2,000

Batches processed in the first 3 months

21,000

documents processed in the first 3 months

40,000

Pages processed in the first 3 months

"Manually entering this data created big inefficiencies. Our mandate was to streamline this process so each entity could capture and verify invoice information for export into PepsiCo’s ERP system, which also meant the product would require full SAP integration. Users and management are very happy. We have cut down processing times significantly for them."

- Jignesh Patel
Sr. Imaging Dept. Manager at PepsiCo Imaging Technology

Client Onboarding

Intelligent document processing has helped a U.S. government agency overcome challenges associated with COVID-related field office closures by establishing virtual field offices for customers to request certain services that can be provided remotely. For paperwork that customers must still submit as a physical document, the agency has now set up a digital mailroom using intelligent document processing tools from ABBYY, where documents are scanned and classified automatically and then posted to a Salesforce-based virtual field office case management system. This process reduces the touchpoints for employees who no longer need to handle the actual physical documents because customers have uploaded images of them that were then verified by AI.

“AI takes about 30-45 seconds to review each document”

“We’ve gone from 28 minutes per new case to about 10 minutes using AI-driven pre-screening”

Claims Administration

Compliance

When a Global Financial Services Institution decided to go digital for monitoring regulatory declarations and coordinating their system, they took a best in breed approach to meet specific needs of the internal control and legal teams—compliance, audit, internal affairs, and legal—in a complex regulatory environment.

40 Million

Documents processed with ABBYY’s solution

180 Cores

Processed with ABBYY Content Intelligence

“ABBYY’s content intelligence solution uses AI and Machine Learning to optimize and automate processes for ongoing accuracy”

Loan Processing

Lending volumes skyrocketed with the onset of the CARES ACT’s Paycheck Protection Program. A US Bank turned to ABBYY and Blue Prism to simplify the complexity, even as the program was evolving.

>48 hours

From start to Go Live

14,000

Loan applications processed per day

30x Faster

Less than 2 minutes per loan application review

100,000

jobs saved

“The ability to respond and automate at this hyper-level is a game changer and made a real difference in people’s lives.”

- Thomas Zernick
President, SBA Lending Division, First Home Bank.

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A/P Automation

Patient Records

24,000

Customization

Lower Cost

Claims Administration

Client Onboarding

Test Your Bot's IQ!

Invoice Automation

2,000

21,000

40,000

Client Onboarding

Compliance

40 Million

180 Cores

Loan Processing

>48 hours

14,000

30x Faster

100,000